High quality products at Lowe's - love to wander the store and dream up my next project.
Don't know if it's just an incompetent employee or an open lying publicity but at final they just achieved pissing off an other customer.
Had specific list & walk through shopping. Two sales associates Hank & Tyler lost all my sales. Hank passed me up for a loud obnoxious woman. Never assisted. Tyler came up with inventory sheet. Pushed me out of way. Reached in front of me when I'm trying to finalize items reading the telephone book print size sheeting dimensions. Let Mgr know
Went there to get a cordless drill announced at 59.99$ on their website. Couldn't find it in store, ask for help, found the tag marked at 149.99$ (regular price), and couldn't find the drill. Told me that it must be a discontinued item and that I must pay 119+ for a similar model. Didn't offer me any other options.
He offer to get someone else..but enough bad service. 8 am is still when contractors locals getting done to go to days projects. Locals or out of town won my business. Lowe's "0"
Clean and easy to get through the isle. Found what was needed without assistance. Overall shopping experience was good. Minus the pant toppling over and spilling out.
Customer service for deliveries sucks. They promised morning delivery and still not here by 430. When I called to find out why, all I got was a deflecting mansplanation about how delivery routes work. Curtis Lumber will get our business next time.
Lowe S Home Improvement is a US Hardware Store based in Plattsburgh, New York. Lowe S Home Improvement is located at 39 Centre Dr, Plattsburgh, NY 12901, USA.
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