The eye exam was quick, no bs to deal with, which is the only reason I have the extra star.
I had a terrible experience here on Nov 7,2017. My doctor spoke to me completely inappropriately, including referencing "chasing women" and making unwelcome comments on my physical appearance. Repeatedly. I came here for medical advice and was completely disrespected. This was appalling and shocking treatment of a patient. I will not be returning and will urge my acquaintances not to come here. I really wish I had just walked out.
I was very uncomfortable and I wished he talked a little more like a professional and less like a creep. I don't recommend this place.
My son had an appointment today for a contact lens exam. He already wore glasses but he wanted contacts for sports because he says that he sweats a lot and it's hard for him to keep his glasses on his face. We went to Visionworks to get the glasses but I couldn't get him in for the contact exam at vision Works because they don't have a doctor right now. The doctor at Walmart refused to give him a prescription for contacts/contacts because he couldn't get them in his eyes after his exam. And I said how is he supposed to learn how to put his contacts in his eyes if he doesn't have them at home to learn how to put them in. My son had told the doctor that he doesn't want to wear contacts when the doctor asked him if he wants contacts. Which who wants to put contacts in their eyes every day. If anybody asks me I would say that I don't want to wear contacts either. I wear contacts and I don't want to but I rather wear contacts then glasses. my son had told me that he wanted contacts at home that's why I made the appointment for the eye contact exam. I paid $50 for the exam and they gave me a prescription for eyeglasses. He was very rude to me and cut me off when I was trying to explain myself and he said that "I'm not going to listen to you. your son doesn't want to wear contacts and he doesn't have to wear contacts he is just a kid." I said that I was never coming back here again and he said that he never wants me to come back again. I've never had such horrible service in my life. I still can't believe the way I was treated. I left crying. They could've been nice to me and offered for my son to come back a different day to try to put the contacts in again. Not just have me pay $50 for the exam and give me a prescription for glasses.
I was extremely satisfied with the costumer service. Bailey from vision center went above and beyond to help me out so I could get my child in. I was having problems because of insurance but she kept looking into it and figured it out for me. Thank you so much for your help. I deal with people everyday and it's nice to see someone else trying there best to help. Well done Bailey
Everyone is very friendly and helpful here. The wait time/appointment is about 35 mins total if you don't do the dilation and I can usually take home new contacts that day! I've been going here for a few years now and I will continue.
However the doctor was a little creepy, calling me a little girl (I'm almost 30), telling me I have pretty eyes and beautiful lips. I don't see why he had to repeatedly point that out to me but it left a very bad impression.
Walmart Vision Center is a US Health facility based in Plattsburgh, New York. Walmart Vision Center is located at 25 Consumer Square, Plattsburgh, NY 12901, USA.
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